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Privacy Policy

Effective Date: April 14, 2026

1. Introduction

Ottogan.com ("Ottogan," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our software platform, or otherwise interact with us.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

 

2. Information We Collect

2.1 Information You Provide Directly

We may collect the following categories of personal information that you voluntarily provide:

  • Name, email address, phone number, and other contact details
  • Account credentials and profile information
  • Billing and payment information
  • Communications and messages you send to us
  • Any other information you choose to provide
  • Device identifiers, IP addresses, and browser type
  • Usage data, log files, and activity on our platform
  • Cookies and similar tracking technologies
  • To provide, operate, and maintain our software and services
  • To process transactions and send related information, including purchase confirmations and invoices
  • To send administrative communications, such as account notifications and software updates
  • To respond to your inquiries and provide customer support
  • To send transactional or promotional communications you have opted in to receive
  • To monitor and analyze usage, trends, and activity on our platform
  • To detect, investigate, and prevent fraudulent or illegal activity
  • To comply with legal obligations
  • Account notifications and alerts
  • Appointment or scheduling reminders
  • Transactional confirmations and updates
  • Customer support responses
  • Promotional or marketing messages (only where separately consented to)
  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: Opt out of marketing communications or SMS messages at any time.
  • Data Portability: Request a machine-readable copy of your data where applicable.

 

2.2 Information Collected Automatically

When you use our platform, we may automatically collect:

 

2.3 SMS and Mobile Messaging Information

If you opt in to receive SMS or text messages from Ottogan, we collect your mobile phone number and records of your consent to receive such messages. Please see Section 6 for our detailed SMS/Text Messaging Policy.

 

3. How We Use Your Information

We use the personal information we collect for the following purposes:

 

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

4.1 Service Providers

We may share your information with trusted third-party vendors and service providers that perform services on our behalf, such as hosting, payment processing, analytics, and customer support. These parties are contractually obligated to use your data only for the purposes for which it was disclosed and to maintain its confidentiality.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website prior to any such transfer.

4.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 With Your Consent

We may share your information for any other purpose with your explicit prior consent.

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. You may disable cookies through your browser settings; however, doing so may limit certain features of our services. We do not respond to Do Not Track signals at this time.

 

6. SMS / Text Messaging Policy

This section governs our use of SMS and text message communications and is required for compliance with 10DLC (10-Digit Long Code) carrier regulations and the Telephone Consumer Protection Act (TCPA).

6.1 Opt-In

By providing your mobile phone number and affirmatively opting in to receive SMS messages from Ottogan, you consent to receive text messages at the number provided. Opting in to SMS communications is entirely voluntary and is not a condition of purchasing or using any of our services.

 

6.2 Types of Messages

Depending on your opt-in selections, we may send the following types of SMS messages:

 

6.3 Message Frequency and Rates

Message frequency varies depending on your account activity and the nature of your opt-in. Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

 

6.4 Opt-Out / Unsubscribe

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After texting STOP, you will receive one final confirmation message and will no longer receive texts from us unless you opt back in. You may also contact us at the information provided in Section 11 to request removal from our SMS list.

 

6.5 Help

Reply HELP to any SMS message from us for assistance, or contact us directly at the information in Section 11.

 

6.6 SMS Data — Non-Sharing and Non-Sale Policy

Your mobile phone number and SMS opt-in data will not be sold, rented, released, transferred, or otherwise shared with any third party for promotional or marketing purposes.

All categories of personal data described in this Privacy Policy exclude text messaging originator opt-in data and consent status; this information will not be shared with any third parties.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. Such sharing is solely for the purpose of facilitating message delivery and is subject to confidentiality obligations.

This restriction covers all methods of transfer, including but not limited to: sale, license, rental, disclosure, sharing between affiliates, and transfer to any third party for any purpose other than direct service delivery.

 

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

 

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us using the information in Section 11.

 

10. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.

 

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the Effective Date at the top of this page and, where required by law, by providing more prominent notice (such as an email notification). Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated policy.

 

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

 

Ottogan

Website: www.ottogan.com

Email: legal@ottogan.com

 

This Privacy Policy was last updated on April 14, 2026. Ottogan is committed to complying with applicable federal and state privacy laws, TCPA requirements, CTIA guidelines, and 10DLC carrier regulations.